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 Privacy Policy

1. Introduction

Welcome to RocketPD! Your privacy is important to us. This Privacy Policy explains how RocketPD “we,” “us,” or “our” collects, uses, shares, and protects your personal information when you interact with our platform and services.

RocketPD’s services are intended for use by educators and professionals. You must be at least 18 years old to use our Services. If you are under 18, you may only use RocketPD with the involvement and consent of a parent or legal guardian.

You have the right to withdraw your consent or manage your preferences at any time by adjusting your account settings or contacting us at [email protected]. If you disagree with our practices, please discontinue the use of our services.

2. Information We Collect

We collect only the minimum necessary information to improve our services and provide users with the best possible experience, ensuring compliance with privacy-by-design principles. This includes:

2.1. Personal Information You Provide

  • Name, email address, and job title
  • Account credentials (if applicable)
  • Billing and payment details (processed through Stripe or other payment providers)
  • Course enrollment and completion data
  • Customer support inquiries

2.2. Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Website interaction data (e.g., pages visited, time spent on site)
  • Cookies and tracking technologies (refer to our Cookie Policy for more details)

2.3. Third-Party Data Sources

RocketPD integrates with third-party service providers to enhance user experience and ensure seamless service delivery. These providers may collect, process, or store data according to their own privacy policies. We encourage users to review the privacy policies of these third-party services for a better understanding of how their data is managed:

By using RocketPD’s services, you acknowledge and agree that your data may be processed by these third-party providers in accordance with their respective policies. If you have any questions, please consult the third-party platforms above.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and enhance our services (e.g., tracking course progress, user experience optimization)
  • To communicate with you (e.g., service updates, newsletters, support inquiries)
  • To ensure platform security and compliance (e.g., fraud detection, account verification)
  • To improve marketing efforts (e.g., targeted advertising based on preferences)
  • To comply with legal obligations (e.g., data retention and regulatory compliance)

4. How We Share Your Information

RocketPD does not sell your personal information. However, we may share data under the following circumstances:

4.1. With Service Providers and Partners

We share data with trusted third parties that help us operate our platform, including:

  • LMS Provider: Thinkific (course hosting and tracking)
  • Payment Processors: Stripe (billing and financial transactions)
  • Analytics Providers: Google Analytics (website traffic insights)
  • Advertising Networks: Facebook, LinkedIn (targeted marketing)

4.2. Legal Compliance and Protection

We may disclose your information if required by law or in response to legal requests, including:

  • Compliance with applicable regulations (e.g., FERPA, COPPA, CCPA)
  • Investigations of fraud, security threats, or policy violations
  • Protecting the rights, property, or safety of RocketPD and its users

5. Data Security, Retention, and Confidentiality

RocketPD complies with the Florida Information Protection Act (FIPA) and is committed to notifying users of any data breach involving personal information. In the event of a security breach that compromises user data, RocketPD will notify affected individuals within 30 days of discovering the breach, as required by Florida law.

We take data security seriously and implement industry-standard measures to protect user information. RocketPD follows recognized security frameworks such as SOC 2, ISO 27001, and NIST guidelines to ensure compliance with best practices in cybersecurity and data protection. However, no system is completely secure. Users should also take precautions to protect their accounts.

5.1. Security Measures

  • Encryption of sensitive information
  • Secure access controls and authentication protocols
  • Regular security audits and threat assessments

5.2. Data Retention and Confidentiality

We are committed to maintaining the confidentiality and security of your personal information. RocketPD employs industry-standard physical, technical, and administrative safeguards to protect your data from unauthorized access, disclosure, or loss. We do not share your personal data with third parties except as outlined in this Privacy Policy or when required by law.

Because the Internet is not a 100% secure environment, we cannot guarantee absolute security. While we take significant measures to protect your information, unauthorized third parties may still attempt to access your data. You are responsible for safeguarding your account credentials and login information. Please note that email communications are typically not encrypted and should not be considered a secure means of transmitting personal data.

5.3. External Links

For your convenience, we may provide links to external websites or services operated by third parties (“Third-Party Sites”) that we believe may be of interest to you. RocketPD does not endorse or assume responsibility for the privacy practices of these Third-Party Sites. If you choose to click on a link and navigate to a Third-Party Site, we encourage you to review their privacy policy to understand how they collect, process, and use your data.

RocketPD does not share your personal data with Third-Party Sites unless we have a lawful basis to do so, such as when necessary to provide our services or comply with legal obligations.

We retain user data only as long as necessary for legitimate business purposes, to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Users may request data deletion under certain conditions as outlined in the Your Rights section.

6. Your Rights and Choices

You have the right to opt-out of the sale or sharing of your personal information and/or personalized/targeted advertising where applicable by law.

Some U.S. State Privacy Laws define ‘sale’ or ‘sharing’ of personal information broadly. While RocketPD does not sell personal information in the traditional sense, we may share certain data with third-party advertising partners to provide relevant advertisements. The types of personal information that may be disclosed for these purposes include online identifiers (e.g., IP address, device identifiers), internet activity (e.g., site interactions), and geolocation data.

You can opt out of the disclosure of personal information to third parties for targeted advertising by adjusting your preferences in your account settings or contacting us at [email protected]. Please note that opting out will not prevent you from seeing advertisements, but they may be less relevant to your interests.

RocketPD does not sell or share personal information for any other purposes and does not knowingly process the personal information of minors under the age of 16 for targeted advertising.

You have the following rights regarding your personal data:

  • Access and correction: Request a copy of your personal data or correct inaccurate information.
  • Deletion requests: Request deletion of your personal data where applicable. Please note that account deletion may not be available for users actively enrolled in ongoing courses or contractual programs.
  • Opt-out of marketing: Unsubscribe from promotional communications at any time.
  • Cookie preferences: Manage tracking technologies via our [Cookie Policy].

If you require further information regarding your rights or how to exercise them, please contact us. We will process your request in compliance with applicable privacy laws and within a reasonable timeframe, ensuring transparency and adherence to regulatory requirements.

7. Data Storage and Transfers

Your information is stored and processed in the United States. RocketPD complies with applicable U.S. data protection laws, including the Florida Information Protection Act (FIPA). We take appropriate security measures to protect your data from unauthorized access and misuse. By using our services, you consent to data storage and processing in the United States.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technology. Significant changes may be communicated via email or a notice on our website, and we will make reasonable efforts to provide advance notice of at least 15 days whenever feasible. If applicable laws require user re-consent, we will provide the necessary options to manage privacy preferences. Continued use of RocketPD after updates constitutes your express acceptance of the revised policy.

9. Contact Us

If you have any questions regarding this Privacy Policy, suggestions, or unresolved concerns, please contact us at:

RocketPD
1055 Howell Mill Road
8th Floor
Atlanta, GA 30318
Email: [email protected]

Last Updated:  February 14, 2025

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